City Updates

April 6, 2020 | Emergency Child-Care Services

There are now emergency child-care services reserved exclusively for children of essential and critical service workers and who have no other child-care alternatives. This includes regulated health care professionals, first responders and individuals who perform work that is essential to delivering core services in a municipality. However, it should be noted that Ottawa Public Health does still recommend that children remain at home if possible. 

The three approved licensed municipal child-care locations will open at the following locations and hours of operation:

  • Esther By Child Care Centre (1550 Caldwell Ave) – Monday to Friday, 7:30 am to 5:45 pm
  • Centre Éducatif Tournesol (194 McArthur Rd) – Monday to Friday, 7:30 am to 5:45 pm
  • Dr. Ernest Couture Child Care Centre (2185 Riverside Dr) – Monday to Friday, 7:30 am to 8:00 pm

The centres will be staffed by City employees many of whom are Registered Early Childhood Educators. Each center will accommodate approximately 10 to 12 children, aged between 18 months and five years. Children’s Services will continue to review community needs and, if required, will consider providing emergency care on weekends and extended ours, working with the Province to obtain required licensing and approvals.

To apply please visit:

April 3, 2020 | Property Tax Hardship Program

A friendly reminder that the application process for property tax relief for residents financially impacted by COVID19 is now open. For more information on the interim property tax payment grace period and the new 2020 Property Tax Hardship Deferral Plan.

Learn more

March 26, 2020 | Ottawa Public Library: Isolation Recreation

To keep up with the ever evolving nature of COVID-19, Ottawa Public Library has responded by creating a new section on the OPL website titled "Isolation Recreation/S'isoler sans s'ennuyer". This is for all ages to stay busy and engaged during this difficult time of physical distancing. You may find more information on the OPL website.

Adult / teen section

Kid section

March 26, 2020 | Update - Crime Prevention Ottawa: Paint it Up!

Update: Deadline extended for the Paint it Up! graffiti program

Due to the disruptions caused by COVID-19 restrictions, we have extended the application deadline for the Paint it Up! graffiti program.

New deadline: Tuesday, April 14, 2020 – ALL applications must be e-mailed to no later than 4 pm

Important note about COVID-19 restrictions
At this time, we plan to proceed with the 2020 youth mural projects. However, please note that we cannot finalize our grant contracts with recipients until Ottawa Public Health has lifted the current restrictions on gatherings.

Crime Prevention Ottawa, with the City of Ottawa, through the Paint it Up! graffiti program, offers funding for outdoor mural art projects that support graffiti prevention, youth empowerment, community safety and the beautification of Ottawa neighbourhoods. All projects must contribute to a clean, safe and beautiful city by engaging neighbourhoods and youth in a constructive learning process to create murals to prevent or deter graffiti. 

For more information on how to apply, the program guidelines, and when information sessions will be taking place please visit:

The application deadline is March 31, 2020.

March 24, 2020 | Retail Robbery Prevention

During this time, I can imagine the hardships felt by the businesses having to close. To protect your business and prevent retail robbery, please see some tips provided by the Ottawa Police Service:

General protective measures 

  • Keep the interior, front and rear entrances well lighted
  • Keep advertising and merchandise out of windows as much as possible
  • Always keep the rear and side doors locked
  • Maintain a record of decoy or "bait" currency to be given to a robber
  • Be sure your alarms are in good working order at all times
  • Do not open your place of business before or after regular business hours
  • Avoid routine procedures which can be observed and used to the advantage of would-be robbers
  • Call the police if a request is received to open after regular hours

To learn more please visit

March 24, 2020 | 2020 Hazardous Waste Collection Schedule

Every year the City of Ottawa hosts Household Hazardous Waste Collection events throughout the City. In 2019, there was an 11% increase in Hazardous Waste materials collected from 2018. The 2020 schedule has been posted and I encourage you to continue to dispose of your hazardous waste materials accordingly. 

For more information and the 2020 collection schedule, please visit the City of Ottawa website.  

March 17, 2020 | Get Involved! Ward Boundary Review

It’s important to you, as a voter, to get involved in Ward Boundary Review 2020. The City has grown since the 2005 review. Give your input online to help ensure effective representation in future municipal elections. Have your say. 

Learn more

March 17, 2020 | Feedback Needed: Community Safety and Well-Being Plan

The City is inviting all residents to help shape our new Community Safety and Well-Being Plan. The plan will outline strategies and actions aimed at fostering inclusive communities, where everyone in Ottawa feels safe, and supported by a robust social safety net. 

The City will seek public input on crime and safety, including on the root causes of these issues, examining factors such as education, health care, food, housing, income and social and cultural expression. City staff will present the final Community Safety and Well-Being Plan report to Community and Protective Services Committee and Council in the fall of 2020.

You can find more information on the Community Safety and Well-Being Plan online

The City wants to hear about the community safety and well-being issues that matter most to you. 

Starting on Tuesday March 3, residents will be able to provide input through an online survey at The survey will remain open until Friday, April 3. 

March 9, 2020 | Ottawa Public Health: Coronavirus

Please take the time to watch the Ottawa Public Health update below, where Dr. Vera Etches, provides important information regarding Novel Coronavirus or COVID19:

March 4, 2020 | Bylaw Services and Parking Regulations

Did you know? In the City of Ottawa, all streets have parking limits in order to facilitate the turnover of parking spaces.  These rules also ensure that the City can properly plow or sweep the roads.

Unless otherwise indicated, vehicles are permitted to park in one spot on the street for three hours between 7:00 am and 7:00 pm Monday to Friday, and for six hours between 7:00 am and 7:00 pm on weekends and statutory holidays.

This regulation is largely enforced on a complaint-basis on residential streets that do not have posted parking restrictions. 

You can file a request for enforcement by calling 3-1-1 or using the following link: 

Thank you everybody for your cooperation. 

February 25, 2020 | Para Transpo Trip Reservation and Cancellation Web Forms

If you are a Para Transpo user, you are invited to test the new, temporary, reservation and cancellation web forms on the OC Transpo website

This is a temporary way to book and cancel Para Transpo trips online until the full suite of online services is made available later this year. 

These interim web forms allow Para Transpo customers to reserve a next-day or statutory holiday trip, or to cancel a trip online. 

These forms are accessible and mobile-friendly, found in the Para Transpo section on the OC Transpo website. The new web forms allow customers to avoid the phone queue when making reservations and cancellations. 

All Para Transpo customers are encouraged to test the new web forms, but it is recognized that some customers will continue to use the phone lines based on their personal needs or preferences. 

To ensure access to trips remains equitable for all customers, all requests made on the phone and using the web form will be prioritized and actioned based on the time received.

For more information, please visit:

January 20, 2020 | The Ontario Electricity Support Program (OESP)

Please see the message from the Ontario Energy Board concerning electricity to low-income families and individuals:

Did you know that if you pay for electricity and are in a lower-income home, you may  qualify for a reduction on your electricity bill. The OESP will reduce the cost of your household electricity by applying a monthly credit directly to your bill. The credit amount will depend on how many people live in your home and your combined household income. 

Applications are simple and can be done online by clicking here: In order to apply, you must be the account holder for the electricity bill and live at the service address for the account. The reduction is generally $45 per month for ODSP recipients. You can apply any time in the year, and applications take about 6 to 8 weeks to  process. The credit is applied to your utility bill fairly quickly after your application has been approved. Eligible customers will receive on-bill credits for two years regardless of when a customer applies and their credits begin.

December 16, 2019 | OPS Reporting Public Survey

The Ottawa Police want to hear from you! Please take the time to complete the online survey concerning their reporting system. If you have any feedback or suggestions, I encourage you to complete the survey today.

December 4, 2019 | Public Feedback Needed: Hard Rock Casino Expansion

The City of Ottawa has received Zoning By-law Amendment and Site Plan Control applications for a proposed nine-storey hotel and expanded casino.

A zoning by-law amendment is required for the location of the proposed hotel, to permit parking in the front yard, to permit four loading spaces and to clarify the intent of the 2018 by-law. 

The City of Ottawa requests public review and engagement. You can provide comments on the Site Plan application until a decision is taken. Please email your comments to

Learn more

November 22, 2019 | Ontario Seniors Dental Care Program

The province has announced the launch of the Ontario Seniors Dental Care Program. This program supports low-income seniors and recognizes the financial constraints experienced by some seniors in being able to receive dental care. Ontarians aged 65 and over with an income of $19,300 or less or couples with a combined annual income of $32,300 or less, who do not have dental benefits, will qualify. Dental services include examinations, x-rays, preventive services such as tooth cleaning; restorative services to repair broken teeth or cavities and denture services. For more information or to apply please visit:

September 6, 2019 | City of Ottawa's New Official Plan

This year, the City of Ottawa will begin a multi-year process to develop a new Official Plan. In doing this, they will be providing regular updates, such as FAQS, blogs, draft policies, and are looking for your feedback through different feedback opportunities such as surveys. I invite you to visit the City of Ottawa website, where you can learn more about the Official Plan, receive regular updates, and provide your feedback. Learn more

January 10, 2020 | Registering Your Pet

Please see the monthly message from Bylaw Services:

The City of Ottawa and Ren’s Pets wish to encourage pet owners to apply for and renew their annual cat and dog registration. 

Starting this month, for each new pet registration or renewal, Ren’s Pets has generously donated a $25 coupon*, redeemable online or in-store at any Ren’s Pets location. Simply bring in the coupon (that you will be provided when you register your pet) and proof of pet registration payment, to SAVE on pet food and supplies!

Registering your cat or dog is an annual requirement in the City of Ottawa. You can register your pet:

  • Online at My ServiceOttawa with the following payment options: MasterCard, VISA, American Express, Interac Online and Visa Debit, or;
  • In person at one of the City of Ottawa’s Client Service Centres

You will receive a numbered metal tag which must be affixed to your pet’s collar / harness, particularly when outside of your home.

Losing a pet can be a traumatic experience for both the owner and the pet. By registering your dog or cat with the City of Ottawa you are ensuring that Bylaw Services has the information they need to reunite you with your pet in the event that your dog or cat accidently becomes lost. It has been our experience that a cat or dog with a registration tag attached to its collar/harness is often returned to the owner the same day that it is found. Without one, the owner must search all nearby shelters and animal hospitals looking for their cat or dog.