Starting July 6, the Client Service Centres at Ottawa City Hall and Ben Franklin Place will be open by appointment only for the following counter services: marriage licences, Commissioner of Oaths, OC Transpo products/Presto payments, access to information requests, and Yellow Bag purchases for small business that participate in City waste and recycling collection.
At the same two Client Service Centres, the Building Code Service desk will also be providing the following services by appointment only: building permit application drop offs, issuance of building permits and payment. The City will continue to provide online services at ottawa.ca for building permit applications, issuance of building permits, sign applications, zoning information, compliance reporting, and all forms, applications and fees.
Finally, the Employment and Social Services (Financial Services) and Rent Supplement Program Service Offices will offer limited counter and document drop-off services at all four centres.
Ottawa’s residents now know the City’s forecasted deficit is 192 million dollars for 2020 due to COVID-19. That is the equivalent to a 12 percent property tax increase. City Staff are recommending that 82 million dollars of infrastructure projects be delayed to offset the City’s loss. The Mayor has asked Councillors to submit ideas to find savings and efficiencies, and I need your help. Please take a few minutes to complete the survey below so I can collect your feedback.
Ottawa Public Health wants to hear more from members of the community. Phase 2 of their Public Engagement Strategy has launched and includes a new survey and forum questions available on Engage Ottawa in English or Participons Ottawa in French. Please take the time to complete the survey today.
The Ottawa Public Library is expanding its drop off and holds services as it ramps slowly back into service. The recovery program is based on safety. If your child is looking for something to do why not consider the Summer Reading Camps that are all on line this year.
Please be advised a section of Hwy 417 will be closed in both directions from 8:00 pm on Thursday, July 2 until 6:00 am on Monday, July 6 for replacement of the bridges over the CPR and Trillium Line O-Train tracks. Signed detours will be in place.
Existing registrations for summer camps have now been cancelled, and the City’s new Camp Summer Fun Recreation eGuide can now be viewed online.
Camp Summer Fun will begin on July 6 on the condition that Provincial restrictions are relaxed to allow day camps for children and in accordance to the stage two guidelines announced by the Province.
The City has designed the camps in accordance with Provincial guidelines and advice from Ottawa Public Health that support preventative measures and mitigation strategies, including physical distancing measures and group sizes.
As the Province of Ontario has begun to relax restrictions, the City of Ottawa will be gradually reopening its facilities and resuming services in new or modified ways over the next couple of months. Find out more about the City of Ottawa's reopening plan.
The City of Ottawa is committed to incorporating equity, diversity, and inclusion in service delivery and actively removing barriers. We have created an Anti-Racism Secretariat and will be gathering feedback to understand how to direct our resources.
June is Seniors Month and the Province of Ontario has declared this year’s theme ‘Aging Strong: Respect and Protect Seniors’. The Ottawa Public Library is celebrating Seniors Month by offering special online programming for older adults.
As part of OC Transpo's Post Pandemic Recovery Plan, starting June 15 everybody who rides a bus, train or Para Transpo vehicle will be required to wear a non-medical face mask. Physical distancing will be enforced. Riders are assured surfaces that must be touched will be cleaned, vehicles will undergo enhanced cleaning. Hand sanitizer dispensers have been installed at transit stations. These measures are necessary to protect passengers as ridership increases.
A friendly reminder that the application process for property tax relief for residents financially impacted by COVID-19 is now open. For more information on the interim property tax payment grace period and the new 2020 Property Tax Hardship Deferral Plan. The deadline to apply is July 31, 2020.
The City of Ottawa has developed a business reopening toolkit, in consultation with Ottawa Public Health, to help businesses answer critical questions before they can reopen safely.
The gradual easing of COVID-19 restrictions in the months to come will bring new challenges for local businesses to navigate, as well as opportunities to innovate. As Ontario begins to reopen the economy, we encourage all Ottawa businesses and organizations to ensure they are prepared to go back to work safely.
Members of the Ottawa business community can access the toolkit online. It provides guidance on preparing your workplace, employees and operations to resume while ensuring physical distancing, and also provides links to official resources such as public health signage, sector-specific guidelines and government financial assistance programs. Information and resources will be updated regularly on the website as guidance from the Government of Ontario and Ottawa Public Health continues to evolve.
Please be advised the 2020 Wild Parsnip Program will start on May 19, 2020, weather permitting. Similar to years past, the goal is to reduce the growth of wild parsnip in areas that are highly infested while ensuring that environmentally sensitive areas and public safety are not adversely impacted.
Similar to last year, rural residents who do not wish to have the roadside adjacent to their property sprayed have been given the option to opt-out of the Wild Parsnip program. Should a resident opt out of the program, it will become their responsibility to manage any Wild Parsnip infestation adjacent to their property.
For more information on wild parsnip, please visit the City of Ottawa’s website.
Facebook has been a valuable platform for Ottawa Public Health to engage with families and residents over the past years. To build on this success, Ottawa Public Health launched a new Aging Well in Ottawa Facebook page this week for residents 55 years of age and older and their caregivers. An Ottawa Public Health staff will be online from 9:00 am to 3:00 pm daily (Monday to Friday) and residents connect with one another. Please join in online for this exciting new initiative.
Is your hydro bill too high? Would you like to reduce your energy use?
The Affordability Fund is here to help you reduce what you spend on electricity by making your home more energy-efficient – for FREE!
Funded by the Government of Ontario, the Affordability Fund provides qualifying residents who pay an electricity bill with free energy saving upgrades – you can get Energy Star lightbulbs or power bar to new appliances or a heat pump.
To determine eligibility and apply, you need to have a copy of your recent electricity bill and an estimate of your household’s total monthly income.
The Affordability Fund is coordinating a pilot project in Ottawa in partnership with Nepean, Rideau and Osgoode Community Resource Centre (NROCRC) and the United Way East Ontario.
We hope to reach residents who can greatly benefit from the project and provide more personalized support.
To apply or for more information, please send an email to Heather at firstname.lastname@example.org or 613-596-5626 ext 252.
To keep up with the ever evolving nature of COVID-19, Ottawa Public Library has responded by creating a new section on the OPL website titled "Isolation Recreation/S'isoler sans s'ennuyer". This is for all ages to stay busy and engaged during this difficult time of physical distancing. You may find more information on the OPL website.
During this time, I can imagine the hardships felt by the businesses having to close. To protect your business and prevent retail robbery, please see some tips provided by the Ottawa Police Service:
General protective measures
To learn more please visit ottawapolice.ca.
Every year the City of Ottawa hosts Household Hazardous Waste Collection events throughout the City. In 2019, there was an 11% increase in Hazardous Waste materials collected from 2018. The 2020 schedule has been posted and I encourage you to continue to dispose of your hazardous waste materials accordingly.
For more information and the 2020 collection schedule, please visit the City of Ottawa website.