City Updates

May 26, 2020 | O-Train Line 1 Closure

O-Train Line 1 will close temporarily and be replaced by R1 bus service from Sunday, May 31 to Wednesday, June 3. Line 1 will reopen on Thursday, June 4.

This closure will allow Rideau Transit Group to test updated software and do infrastructure and maintenance work as they continue to address issues that have impacted service. The City is allowing them to complete this work while ridership is low due to the COVID-19 pandemic. 

R1 bus service will operate frequently so there will be enough space for physical distancing. 

Entrances to most Line 1 stations will be closed and customers will only have access to R1 bus stops. O-Train ambassadors will be outside Line 1 stations to direct customers to R1 bus stops. 

For more information on this closure, R1 bus service and bus stops, visit or call 613-741-4390.

May 26, 2020 | Reminder: Property Tax Deferral Program


A friendly reminder that the application process for property tax relief for residents financially impacted by COVID-19 is now open. For more information on the interim property tax payment grace period and the new 2020 Property Tax Hardship Deferral Plan. The deadline to apply is July 31, 2020.

Learn more

May 22, 2020 | Community Safety and Well-Being Plan Survey

The City is inviting all residents to help shape our new Community Safety and Well-Being Plan. The plan will outline strategies and actions aimed at fostering inclusive communities, where everyone in Ottawa feels safe, and supported by a robust social safety net. We will seek public input on crime and safety, including on the root causes of these issues, examining factors such as education, health care, food, housing, income and social and cultural expression. 

Learn more

May 21, 2020 | Business Reopening Toolkit

The City of Ottawa has developed a business reopening toolkit, in consultation with Ottawa Public Health, to help businesses answer critical questions before they can reopen safely. 

The gradual easing of COVID-19 restrictions in the months to come will bring new challenges for local businesses to navigate, as well as opportunities to innovate. As Ontario begins to reopen the economy, we encourage all Ottawa businesses and organizations to ensure they are prepared to go back to work safely.

Members of the Ottawa business community can access the toolkit online. It provides guidance on preparing your workplace, employees and operations to resume while ensuring physical distancing, and also provides links to official resources such as public health signage, sector-specific guidelines and government financial assistance programs. Information and resources will be updated regularly on the website as guidance from the Government of Ontario and Ottawa Public Health continues to evolve.

Learn more

May 15, 2020 | Wild Parsnip Program

Please be advised the 2020 Wild Parsnip Program will start on May 19, 2020, weather permitting. Similar to years past, the goal is to reduce the growth of wild parsnip in areas that are highly infested while ensuring that environmentally sensitive areas and public safety are not adversely impacted. 

Similar to last year, rural residents who do not wish to have the roadside adjacent to their property sprayed have been given the option to opt-out of the Wild Parsnip program. Should a resident opt out of the program, it will become their responsibility to manage any Wild Parsnip infestation adjacent to their property.

For more information on wild parsnip, please visit the City of Ottawa’s website. 

May 8, 2020 | UPDATE: Update on City services and programs impacted by COVID-19

The City continues to deliver essential programs and services to support residents. All in-person services and City-managed facilities, including sports and recreation facilities, public libraries, museums and municipal childcare centres will remain closed until June 30.

The City, in consultation with Ottawa Public Health (OPH), is advising that the limited use of some spaces in City parks and beaches is now permitted. This does not include the use of sports fields and courts.Effective immediately, individuals and families can enjoy fresh air and some outdoor activities in City parks. Everyone must also comply with current prohibitions under the Provincial Emergency Orders, including the prohibition on organized public events, gatherings of more than five people, and entry to and use of certain outdoor recreational amenities.   

Examples of permitted activities for individuals in groups of up to five people or members from the same household include: 

  • Playing catch, kicking a soccer ball and throwing a football
  • Flying a kite
  • Sitting on a blanket, grass or lawn chair 
  • Exercising and stretching on a yoga mat, but not in a class
  • Letting young children run and burn off some energy

Festivals and Special Events

At present, gatherings over five people are legally prohibited forcing the cancellation or postponement of festivals and events. The Ottawa Farmers' Market at Lansdowne Park and Doors Open Ottawa, scheduled for June 6 and 7, are both cancelled.

Transit is open, but practice preventive measures

OC Transpo will continue to operate the current modified weekday service on O-Train Lines 1 and 2, as well as on all bus routes and will not proceed with the regular Spring service change on Sunday, April 19. 

Public Works and Environmental Services

The delivery of core services and programs remains largely unchanged and essential services including waste collection, road repairs, traffic management and street sweeping operations continue. 

Residents are asked to reduce waste disposal where possible and to delay discarding large items to reduce pressures on the City’s waste collection system.

Most preventative maintenance and non-critical repairs for water services will be temporarily deferred but all critical preventive maintenance, emergency repairs and corrective maintenance continues.

Some programs including tree planting and maintenance have been suspended or are operating in a reduced capacity. Spring community projects, like tree planting and GLAD Cleaning the Capital, have been postponed until further notice.

Household hazardous waste (HHW) depots will be rescheduled and residents have been asked to hold onto their waste as we work to reschedule events. For the safety and wellbeing of City waste collection operators, please do not place hazardous waste into regular garbage pickup.

May 8, 2020 | Aging Well in Ottawa

Facebook has been a valuable platform for Ottawa Public Health to engage with families and residents over the past years. To build on this success, Ottawa Public Health launched a new Aging Well in Ottawa Facebook page this week for residents 55 years of age and older and their caregivers. An Ottawa Public Health staff will be online from 9:00 am to 3:00 pm daily (Monday to Friday) and residents connect with one another. Please join us online for this exciting new initiative.

May 4, 2020 | COVID-19: Share Your Thoughts

Ottawa Public Health, in coordination with the City of Ottawa’s Public Information and Media Relations Team, has launched a public engagement page on Engage Ottawa to learn and understand residents’ thoughts and perceptions of current restrictions and possibilities into the future related to COVID-19. This online public engagement tool will evolve as the situation changes in our community. We will continue to seek feedback from residents as the opportunities arise for input on easing restrictions in our City.  

The information provided will help to ensure we develop a plan for recovery that meets the needs and expectations of our community as much as possible. Following the input from residents, we will provide an “As We Heard It” report, and share details about future opportunities for community engagement. 

For more information and to provide input, please visit:  

April 9, 2020 | Government of Ontario Affordability Fund

Is your hydro bill too high? Would you like to reduce your energy use?


The Affordability Fund is here to help you reduce what you spend on electricity by making your home more energy-efficient – for FREE! 

Funded by the Government of Ontario, the Affordability Fund provides qualifying residents who pay an electricity bill with free energy saving upgrades –  you can get Energy Star lightbulbs or power bar to new appliances or a heat pump.

To determine eligibility and apply, you need to have a copy of your recent electricity bill and an estimate of your household’s total monthly income.

The Affordability Fund is coordinating a pilot project in Ottawa in partnership with Nepean, Rideau and Osgoode Community Resource Centre (NROCRC) and the United Way East Ontario. 

We hope to reach residents who can greatly benefit from the project and provide more personalized support. 

To apply or for more information, please send an email to Heather at or 613-596-5626 ext 252.

April 6, 2020 | Emergency Child-Care Services

There are now emergency child-care services reserved exclusively for children of essential and critical service workers and who have no other child-care alternatives. This includes regulated health care professionals, first responders and individuals who perform work that is essential to delivering core services in a municipality. However, it should be noted that Ottawa Public Health does still recommend that children remain at home if possible. 

The three approved licensed municipal child-care locations will open at the following locations and hours of operation:

  • Esther By Child Care Centre (1550 Caldwell Ave) – Monday to Friday, 7:30 am to 5:45 pm
  • Centre Éducatif Tournesol (194 McArthur Rd) – Monday to Friday, 7:30 am to 5:45 pm
  • Dr. Ernest Couture Child Care Centre (2185 Riverside Dr) – Monday to Friday, 7:30 am to 8:00 pm

The centres will be staffed by City employees many of whom are Registered Early Childhood Educators. Each center will accommodate approximately 10 to 12 children, aged between 18 months and five years. Children’s Services will continue to review community needs and, if required, will consider providing emergency care on weekends and extended hours, working with the Province to obtain required licensing and approvals.

To apply please visit:

May 26, 2020 | Reminder: Property Tax Hardship Program

A friendly reminder that the application process for property tax relief for residents financially impacted by COVID-19 is now open. For more information on the interim property tax payment grace period and the new 2020 Property Tax Hardship Deferral Plan. The deadline to apply is July 31, 2020.

Learn more

March 26, 2020 | Ottawa Public Library: Isolation Recreation

To keep up with the ever evolving nature of COVID-19, Ottawa Public Library has responded by creating a new section on the OPL website titled "Isolation Recreation/S'isoler sans s'ennuyer". This is for all ages to stay busy and engaged during this difficult time of physical distancing. You may find more information on the OPL website.

Adult / teen section

Kid section

March 24, 2020 | Retail Robbery Prevention

During this time, I can imagine the hardships felt by the businesses having to close. To protect your business and prevent retail robbery, please see some tips provided by the Ottawa Police Service:

General protective measures 

  • Keep the interior, front and rear entrances well lighted
  • Keep advertising and merchandise out of windows as much as possible
  • Always keep the rear and side doors locked
  • Maintain a record of decoy or "bait" currency to be given to a robber
  • Be sure your alarms are in good working order at all times
  • Do not open your place of business before or after regular business hours
  • Avoid routine procedures which can be observed and used to the advantage of would-be robbers
  • Call the police if a request is received to open after regular hours

To learn more please visit

March 24, 2020 | 2020 Hazardous Waste Collection Schedule

Every year the City of Ottawa hosts Household Hazardous Waste Collection events throughout the City. In 2019, there was an 11% increase in Hazardous Waste materials collected from 2018. The 2020 schedule has been posted and I encourage you to continue to dispose of your hazardous waste materials accordingly. 

For more information and the 2020 collection schedule, please visit the City of Ottawa website.  

March 17, 2020 | Get Involved! Ward Boundary Review

It’s important to you, as a voter, to get involved in Ward Boundary Review 2020. The City has grown since the 2005 review. Give your input online to help ensure effective representation in future municipal elections. Have your say. 

Learn more