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Dear Ward 22,

With the recent developments regarding COVID-19, my office and I will be working from home until further notice. We are still taking your phone calls and answering your emails. You may contact us at 613-580-2424 ext. 17022 or by email This is a very trying time but please remember you are not alone. 

On April 3, Public Health Ontario provided a modelling report on the COVID-19 outbreak.

As the message regarding COVID-19 continuously evolves, I encourage you to visit and for the must up to date information

Despite the situation continually changing each day, the goal remains the same which is to flatten the curve and stop the spread of COVID-19 in our community.  Please stay home and only go out for the essentials. If you have returned from travel or have respiratory symptoms, you MUST self-isolate. Even if you do not have symptoms, you are required to self-isolate for 14 days if:

  • You have travelled outside of Canada, including the United States
  • You live with, provided care for or spend extensive time with someone who has tested positive for COVID-19, is suspected of having COVID-19 or has a fever, cough or shortness of breath that started within 14 days of travel outside of Canada
  • By federal law, if you have just returned to Canada from abroad, leaving your property, even to go for a walk or to the grocery store, is not permitted under the Quarantine Order issued March 25, 2020. This also means not stopping at the grocery store or the pharmacy on the way home from the airport or the border
  • If you need groceries or other essential items, have a family member, friend or neighbour do the shopping for you and leave items at the door

Complaints related to quarantine orders should be reported to the non-urgent Ottawa Police phone line at 613-236-1222 x 7502.

COVID-19 does not discriminate. All residents are susceptible to COVID-19. Young people are getting it and are being hospitalized in Ottawa.  People of all ages need to stay home, limit contact to those people in your own household as much as possible, and only go out for essential work or supplies.  If you do go out, PLEASE practice physical distancing.

In the most recent update from Dr. Etches, MOH, of Ottawa Public Health, she advised how testing people for COVID-19 is an important strategy to confirm how many cases are in our community. In conversation with our health system partners, we know that the Brewer Arena Assessment Centre has capacity to test more people and we are encouraging people to make use of this service.  

Currently the highest priority for testing, includes:

  • Health care workers (HCW) and staff who work in health care facilities 
  • Residents and staff in long-term care facilities, retirement homes, and other institutional settings (e.g., correctional facilities, homeless shelters)
  • Hospitalized patients admitted with respiratory symptoms (new or exacerbated)
  • Members of remote, isolated, rural and/or indigenous communities

We also strongly encourage the following people to also be tested for COVID-19:

  • Close contacts of confirmed or probable cases
  • Individuals (e.g., children, partners, or other household members) living with HCWs or with staff who work in health care facilities
  • Returning international travelers who seek medical attention
  • Critical infrastructure workers – this includes grocery stores, food services, maintenance and transportation workers, and utilities. See the full list of Ontario’s essential workplaces

There is now a new online portal to access COVID-19 test results directly from the provincial laboratory system. This portal was launched on Sunday by the Government of Ontario and offers fast and secure access to test results on your computer and mobile device.

Dr. Theresa Tam announced that the Special Advisory Committee on COVID-19 has come to a consensus that wearing a non-medical mask, even with no symptoms, is a measure you can take to protect those around you in situations where physical distancing is difficult to maintain such as when using public transit or at the grocery store.

In addition to the importance of testing and the use of non-medical masks, the message is clear: It is critical that we continue to practice physical distancing to slow the spread of COVID-19 in Ottawa.

With many religious holidays coming up such as Easter, Passover and Ramadan this may feel like an even harder time for many to practice physical distancing. These holidays are often spent gathering with family and friends. Residents must continue to find ways to connect using technology during these celebrations. You are urged to not gather in person, even with extended family outside your household, as we still need everyone’s efforts to flatten the curve.

As we enter spring, we have had some beautiful weather and the days will continue to get warmer. I continue to encourage residents who are not ill to go outside and get some fresh air. You can spend time in your yard or walking around your neighbourhood. Go for a walk, run or bike ride through your neighbourhood park. But you must ensure you are practicing physical distancing at all times and that you are limiting your contacts to household members. You must not rest or play on structures or gather with others in parks as this could increase your exposure to the virus. Visit for more information and guidance.

A friendly reminder that ALL City of Ottawa park amenities and equipment are closed. 

Effective immediately, a dedicated team of By-law and Regulatory Services will be proactively monitoring and enforcing calls related to:

  • Gatherings of more than 5 people in public or private residences
  • People congregating in parks/using park facilities or equipment
  • Restaurants that continue to offer dine-in services
  • Non-essential retail businesses continuing to operate

Residents who witness these issues should report them by calling 3-1-1.

Please remember to :

  • Wash your hands often with soap and water, or use hand sanitizer 
  • Avoid touching your eyes, nose, and mouth unless you have just cleaned your hands 
  • Cover your cough and sneeze with a tissue or into your arm, not your hand 

Again, please refer to the Ottawa Public Health website for more information regarding self-isolation and testing.   

This past Monday, April 6, a new Care Clinic has opened in Ottawa's west end. This clinic is located at the D.A. Moodie Intermediate school in Bells Corners, and is open from 9:00 am to 4:00 pm everyday. The primary function of this clinic is to provide treatment for people with symptoms of respiratory illness - cough, fever, and cold-like symptoms - that can't be managed at home. 

Those who only need to be tested should continue to go to the COVID-19 Assessment Centre, located in the Brewer Arena.

If you have SEVERE symptoms (you have frequent shortage of breath and cannot manage your symptoms at home), please call 9-1-1.

Below you may find the most recent video update from Ottawa Public Health. 

The Government of Canada recommends avoiding all non-essential travel outside of Canada. 

City services: 

Property Tax Bills and Water Bills

A friendly reminder that the application process for property tax relief for residents financially impacted by COVID19 is now open. For more information on the interim property tax payment grace period and the new 2020 Property Tax Hardship Deferral Plan.

The City is extending an interest free 30-day payment grace period for all unpaid water bills issued before April 1, 2020 and a 30-day due date extension, for all water bills issued between April 1, 2020 and October 30, 2020, providing residents with 47 days to pay their bill. For more information please visit

Bylaw Services

At this time, all overtime parking, signed or unsigned, will no longer be enforced on residential streets until further notice. This is to encourage and support residents to stay home to prevent the spread of COVID-19. All other parking restrictions, including, no stopping, no parking, fire route, accessible parking, minimum distance from fire hydrants and no parking on sidewalks to maintain emergency access and traffic flow remain in effect. 

OC Transpo:

We have been seeing a decrease of ridership levels as a result of COVID-19. As a result, OC Transpo will be moving forward with a reduction of service. Please find here a complete list of all changes to be made, effective Monday March 30, 2020.

OC Transpo is committed to keeping customers and staff safe. Please do not use public transit if you have a fever, new cough or difficulty breathing, or if you have been in close contact with a confirmed or probable case of COVID-19. OC Transpo has taken measures, such as rear-door boarding and exiting, to help protect residents and staff.

Community efforts:

The Findlay Creek Community Association is seeking volunteers who are willing to assist as needed. For more information please visit the following link.

If you are a Riverside South resident, please visit the RSS Neighbour Support Network Facebook page, a page meant to find ideas on how to better support one another during this time. 

Please be mindful of social distancing recommendations given by OPH at to help lower your risk. If you are volunteering, please be mindful that you could be exposed to the virus. Please make sure to monitor for symptoms, and when in doubt, following the guidance provided by OPH on self isolation.

To help vulnerable families during this time, I encourage residents to visit the following links to: United Way, the Ottawa Food Bank and the Barrhaven Food Cupboard.

For information on Federal Government programs and response, please follow this link.

For information on Provincial Government programs and response, please follow this link.

Everybody plays a part in stopping the spread of the virus. So please do your part, for your own health and the health and safety of those around you, and practice physical distancing. I know it is not easy but it is essential to ensuring we flatten the curve and stopping the spread.

Thank you everybody for your cooperation, and please do not hesitate to contact my office if you have any questions or concerns.


Carol Anne

OPH Updates

Please visit the Ottawa Public Health website for up to date information. You may also visit their YouTube page for their most recent video updates.


Emergency Child-Care Services

Ottawa Public Library: Isolation Recreation

Ottawa Public Library: Isolation Recreation

There are now emergency child-care services reserved exclusively for children of essential and critical service workers and who have no other child-care alternatives. The three approved licensed municipal child-care locations will open at the following locations and hours of operation:

· Esther By Child Care Centre (1550 Caldwell Ave) – Monday to Friday, 7:30 am to 5:45 pm

· Centre Éducatif Tournesol (194 McArthur Rd) – Monday to Friday, 7:30 am to 5:45 pm

· Dr. Ernest Couture Child Care Centre (2185 Riverside Dr) – Monday to Friday, 7:30 am to 8:00 pm

Learn more

Ottawa Public Library: Isolation Recreation

Ottawa Public Library: Isolation Recreation

Ottawa Public Library: Isolation Recreation

To keep up with the ever evolving nature of COVID-19, Ottawa Public Library has responded by creating a new section on the OPL website titled "Isolation Recreation/S'isoler sans s'ennuyer". This is for all ages to stay busy and engaged during this difficult time of physical distancing. You may find more information on the OPL website.

Adult / teen section

Kid section

Barrhaven BIA Online Shopping Portal

Ottawa Public Library: Isolation Recreation

Calling for Donations: Personal Protective Equipment

Our Barrhaven businesses need your support and The Barrhaven BIA is excited to launch its #MyBarrhaven online shopping portal! You are encouraged to #shoplocal by buying a gift card or merchandise from any of these great businesses. Our businesses are facing enormous challenges in the coming days, weeks, and months and they need our support. You can also make a donation to the BBIA’s post-pandemic rebuild effort. This money is being raised to support small businesses, when they re-open, with a large-scale back to business campaign. BARRHAVEN BUSINESS OWNERS: If you would like to have your business added to the page, please email

Learn more

Calling for Donations: Personal Protective Equipment

Calling for Donations: Personal Protective Equipment

Calling for Donations: Personal Protective Equipment

The City is now accepting donations of personal protective equipment (PPE) for the COVID19 response. A new formal donation process is in place for businesses and residents to donate commercial-grade PPE for emergency responders and front-line.

Learn more

April 9: Virtual Town Hall

Calling for Donations: Personal Protective Equipment

Barrhaven Fire GoFundMe Page

On Thursday, April 9 at 2:00 pm, join the City of Ottawa for a virtual town hall meeting. Get updates on urgent community issues and answers to your questions about the City's COVID-19 Response. 

Learn more

Barrhaven Fire GoFundMe Page

Calling for Donations: Personal Protective Equipment

Barrhaven Fire GoFundMe Page

A GoFundMe page has been created to help those who have been affected by the Barrhaven fire which occurred on March 31. This fire destroyed 8 condo units and claimed the lives of 2 people. Thank you Chris Murphy for setting this up. During these particularly hard times, I hope we can come together as a community to help those who need it most.

Learn more

ward 22 vlog

Please check out my community video updates. All new videos will be posted here. You may find the rest of my videos here

On January 30, 2020, St. FX students put together life bags consisting of sandwiches, snacks, and drinks for the homeless. An encounter with some homeless people gave Abby Higginson and Ahmed Hamza the idea to help feed those less fortunate, and this amazing initiative was the result. Thank you for the invitation allowing me to be a part of this awesome day.



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Our Community

Where is Ward 22?

Gloucester-South Nepean Ward or Ward 22 (French: Quartier Gloucester-Nepean-Sud) is a city ward located in Ottawa, Ontario. Situated in the south end of the city, the ward includes the communities of Chapman Mills, Stonebridge and Davidson Heights in Barrhaven as well as Riverside South and Findlay Creek in Gloucester. This new ward was created in 2006 from parts of Bell-South Nepean and Gloucester-Southgate Wards due to the rapid growth in both communities. 

A big thank you to our community associations who work hard and are dedicated to making our neighborhoods such great places to live:

Findlay Creek Community Association

Riverside South Community Association

Barrhaven East Community Association

Stonebridge Community Association

Havenlea – Chapman Mills Community Association

Honey Gables Community Association

Heart’s Desire Community Association

Your Local Community Papers

Manotick Messenger

Barrhaven Independent

Barrhaven Independent

Barrhaven Independent

Barrhaven Independent

Barrhaven Independent